Brainstorming

Force Field Analysis

Pareto Analysis

Project Management

Stakeholder Analysis

Fishbone Diagram

SWOT Analysis

Project Charter

The Theory Of Constraints (TOC)

Process Mapping

Value Stream Mapping

Lean Manufacturing

Basic Financial Metrics for Six Sigma

Six Sigma Deployment

Rolled Throughput Yield

Cost of a Process with Poor Quality Can Be Very High

Statistics Fundamentals for Six Sigma

Descriptive Statistics

Probability

Sampling Distribution

Hypothesis Testing

Regression Analysis

Analysis Of Variance (ANOVA)

Analysis Of Means (ANOM)

Non Parametric Tests - Chi Square
A Zest Of Nonparametric Testing - The Chi Square Test

Design Of Experiment (DOE)

Design Of Experiment (DOE)

Taguchi's Method

SPC

Process Capability Analysis

Forrest Breyfogle
With the Integrated Enterprise Excellence (IEE) system we take Six Sigma, Lean and the Balanced Score Cards to the next level. We take a step back and try to figure out where we should focus our efforts, what we are doing in the enterprise and how we are going to actually measure the enterprise. We measure it without just looking at things that are bound by calendar year or calendar quarter, we are looking at it as a system.

A Conversation with Jeffrey Liker
Jeffrey Liker is Professor of Industrial and Operations Engineering and cofounder and Director of the Japan Technology Management Program at the University of Michigan.
I have been following his work in the field of Lean Manufacturing for many years and I have concluded that he is without a doubt one of its leading experts. His recent (must read) international best seller books “The Toyota Way” and its companion, “The Toyota Way Field Book” have proved that he is not only a great expert but also an excellent educator.
I have always been fascinated by his unique writing style. In these books, he mixes captivating and very instructive stories about important milestones in the history of Toyota Motor Company with very well circumscribed, straight-to-the-point analysis of the factors that made Toyota one of the most successful companies in the world.
The stories of the Lexus LS400 and the Prius in The Toyota Way are must reads for all business leaders and especially Project Managers. While telling how those two marvels came about, Jeff Liker shows how every step in their design fits in the overall Toyota philosophy.
 

Improving Turnaround in Back Office Processes: A Lean-Six Sigma case study
Customer Delight (synonymous with Quality, referred to in this paper as the big Q) has 4 components: product quality, on-time delivery, service and cost.
This case study demonstrates 3 significant aspects of Change Efforts.  By Niraj Goyal

Quality improvement in Insurance
Quality Practitioners and Agents of Change have often recounted the difficulty in getting the commitment of sales departments to a quality initiative. Various reasons have been cited. In the author’s experience, typically, this commitment is achieved in the following stages. By Niraj Goyal

Process Mapping with Causal Loop Diagrams
Historically the Lean tool of Process Mapping relied on a linear approach to illustrate the sub process flow of activity.  On paper this makes sense, but in real world production environments every process step can effect and be effected by multiple inputs and outputs.  With this observation traditional process mapping is found lacking and insufficient.  An alternative and more effective tool to linear process mapping uses Causal Loop Diagrams to generate a 360 Degree process map.  By Steven H. Jones

Strong Project Sponsorship and Chartering are Key to Successful Six Sigma Projects
Strong project sponsorship and project chartering are key components for a successful Six Sigma project.  Regardless of how good the Green or Black Belt’s skills are, if these components are not in place the project’s cycle time, goal attainment and acceptance will be limited.  By Steven Jones

Six Sigma in IT
The software processes are definitely difficult to measure but it’s not an impossible task. Six Sigma offers strong tools like Quality Function Deployment (QFD), CTQ flow-down and other templates to convert high-level VOC into measurable CTQs. By Rajesh Naik